- Mon 7:00AM - 7:00PM
- Fri 7:00AM - 7:00PM
- Tue 7:00AM - 7:00PM
- Sat 8:00AM - 2:00PM
- Wed 7:00AM - 7:00PM
- Sun Closed
- Thu 7:00AM - 7:00PM
Customer Service
How We Deal With Car Trouble
At Trocki's Service Inc, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Trocki's Service Inc. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At Trocki's Service Inc, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.
Emphasis On Communication
While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Trocki's Service Inc focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.
We Go The Extra Mile
At Trocki's Service Inc, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 1981, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!
To learn more about the services we offer for your vehicle, call us at 724-265-5180 or email us.
Car Warranty Scams FAQs
Be sure to review the below information in order to avoid a potential scam.
Is there a car warranty scam?
Yes, there are car warranty scams that try to take advantage of unsuspecting vehicle owners. You may have received calls from scammers that start with automated or pre-recorded prompts to enter basic information and stay on the line.
Once the call begins, the scammer pretends to be an auto manufacturer or insurer telling you that your auto warranty or car insurance is about to expire. Then they ask you to provide personal information, which will later be used to defraud you. Sometimes the caller will have actual information about your automobile.
What do I do if I fell for a car warranty scam?
There is no way to get your personal information or money back, but you can reach out to the Federal Communications Commission (FCC) or the Federal Trade Commission (FTC) and file a complaint. You can contest any charges to your bank card through your bank. Consider using a credit monitoring service.
How do you check if your car warranty or vehicle insurance has really expired?
If you are afraid your warranty or insurance may have really expired: first hang up with the potential scammer. Next, call your car dealer or insurer and inquire about your policy.
Discover More About Appointments and Repair Services At Trocki's Service Inc in Russellton
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Reviews
What People Say About Us
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Jason Reno, 02/05/2026
I have used Trocki's a few times. Ever time I have used them has been a great experience. Always affordable. Always easy to talk to. They have always kept me up to date during the process. -
Lori Elder, 01/03/2026
24 years of consistent service for my family and all of our vehicles.
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Connie Langsner, 11/14/2025
Best garage around. -
Ronald Hein, 08/04/2025
If only people knew ! I'm in total shock ! It is good to know Joe, and the team out at Trockis. I did $18k worth of tree work for a company that has tow trucks on the north side of Pittsburgh , the deal was to trade car work for tree work, I got nothing but stickers and messed up trucks back! No contract of course, so I was so weighed down and defeated with 6 kids and a business on hold. So I took it to another mechanic in McKees Rocks, he was supposed to be a genius! This man was rude and charged me astronomical numbers for work he never did! and then decided he was not going to do the job no more leaving my truck even worse, telling me it was a BCM issue! I paid him $1100 for My truck to come back worse than what I gave it to him! By Luck, I was introduced to a man named Joe out at trockis . And I could not be more pleased! He kept me updated through every bit of the procedure. He found multiple things that no one else could find. He did by far, more work on my truck than any of the other mechanics. But the biggest catcher is he actually fixed it. I felt so comfortable during every step of the procedure. And not once did he play any shifting games with me he informed me of the rates and was honest to his word. And honors his work! I was beginning to believe that all mechanics were scumbags Until I met them. The weight that has been lifted off my chest is immense. the fact that I can take care of my family again and get back on my feet is a gratitude I cannot express to that team out there. A problem that no one else could find or fix this man had fixed in a few days And there were multiple problems! And I must say I'm very pleased with the price! Super easy to deal with, super comfortable to talk to, and the work is pristine. I feel like I'm driving a new truck. I want to thank you guys very much out there. And for now on my Vehicles will never see another mechanic! My only issue is that I wish they where closer to me! But that's really not an issue at all because for that type of service they provide, I will make my way there! I'm almost afraid to leave this review because I don't want my Gem to get too shiny! Lol. If you want it done and you want it done right Leave it at trockis for a night ! Thank you so much guys . As I said, there are no words that can express my gratitude with this company and how professional they were. And how they were the only ones to find a problem that no one else could find! And fix it !
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Sheri Belschner, 07/21/2025
Staff is very friendly. Great hometown feel. Prices are very reasonable too. -
Blue Garren, 07/11/2025
Old School service you don't find it today and they use best modern equipment.
Call us for service: 724-265-5180
