Best Auto Repair, Russellton

CONTACT US
  • 724-265-5180

  • 768 Little Deer Creek Rd
    Russellton, PA 15076

SureCriticGoogle My Business White

INSURANCE QUESTIONS

Working Hours
  • Mon 7:00AM - 7:00PM
    Tue 7:00AM - 7:00PM
  • Wed 7:00AM - 7:00PM
    Thu 7:00AM - 7:00PM
  • Fri 7:00AM - 7:00PM
    Sat 8:00AM - 2:00PM
  • Sun Closed

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 724-265-5180 or make an appointment online!

What People Say About Us

  • reviewicon
    , 05/21/2020

    Our family has been taking our vehicles to be serviced at Trocki's Service for years. While there are many options in our area for vehicle service, we have always gone back to Trocki's because they are very consistent in delivering a quality job, on time, and at a fair price.

  • reviewicon
    , 05/21/2020

    Very honest and friendly owner.

  • reviewicon
    , 05/21/2020

    Trusted my car to this place for over 2 years, having been provided with professional and friendly service. They take time to not only listen to any concerns but take a peek as well.

  • reviewicon
    , 05/21/2020

    Great place! Fantastic service!

  • reviewicon
    , 05/21/2020

    Been going here now for a few months they are quick and courteous and prices rival other shops. Quality shop

  • reviewicon
    , 05/21/2020

    Trustworthy, courteous and reliable. The employees are highly skilled, and prices are reasonable. I would recommend this shop to anyone that's in need of a fill-up or the most highly-specialized diagnostics. I've used Trocki Service many times and have never been disappointed.

Call us for service: 724-265-5180

ASE (Automotive Service Excellence)
Jasper
AASP (Alliance of Automotive Service Providers)
Interstate Batteries
  • Car Care Aware