- Mon 7:00AM - 7:00PM
- Fri 7:00AM - 7:00PM
- Tue 7:00AM - 7:00PM
- Sat 8:00AM - 2:00PM
- Wed 7:00AM - 7:00PM
- Sun Closed
- Thu 7:00AM - 7:00PM
What to Do After a Car Accident
How to Appropriately Respond to a Car Accident
To ensure the safety of yourself and others. If you are involved in an accident, it is important to stay calm and assess the situation. If anyone is injured, call 911 immediately. Even if there are no obvious injuries, it is important to seek medical attention to be checked out for any hidden injuries.
Ensure Safety First:
The immediate priority after an accident is safety. If possible, move your vehicle to a safe location, turn on hazard lights, and check for injuries among yourself, passengers, and others involved. Call 911 for medical assistance if necessary.
Notify Law Enforcement:
Contact law enforcement as soon as possible. It's crucial to report the accident to the police as they will create an official accident report, which can be valuable for insurance claims and legal purposes later on.
Exchange Information:
Exchange contact and insurance information with the other parties involved in the accident. Gather names, phone numbers, license plate numbers, and insurance details. It would be ideal to be polite and cooperative during this process. Also, make sure to get information from any witnesses as well.
Document the Accident:
Take photos and videos of the accident scene, including vehicle damage, license plates, road conditions, and traffic signs. This visual evidence can be essential for insurance claims. Write down details such as where the accident took place, what the weather was like, etc.
Seek Medical Attention:
Even if you don't feel injured immediately, it's advisable to seek medical attention. Some injuries may not show symptoms right away, and a medical evaluation can help in documenting any injuries related to the accident.
Notify Your Insurance Company:
Report the accident to your insurance company as soon as possible. Provide them with all the necessary details, including the other driver's information and the accident report number.
Avoid Placing Fault:
While it's essential to cooperate with the authorities and share information, avoid admitting fault or making accusations towards anyone involved. Fault determination is often handled by the insurance companies and legal processes.
Contact an Attorney:
If the accident involves significant injuries or complex liability issues, consider consulting an attorney experienced in personal injury cases. They can provide guidance on your legal rights and potential claims.
Keep Records:
Maintain detailed records of all accident-related expenses, such as medical bills, repair costs, and any missed workdays due to injuries. This documentation will be crucial for insurance claims and potential lawsuits.
Follow Up with Insurance:
Stay in communication with your insurance company throughout the claims process. Cooperate with their investigations, provide requested documents promptly, and keep track of claim progress.
Additional Notes:
When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.
Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.
What People Say About Us
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Jason Reno, 02/05/2026
I have used Trocki's a few times. Ever time I have used them has been a great experience. Always affordable. Always easy to talk to. They have always kept me up to date during the process. -
Lori Elder, 01/03/2026
24 years of consistent service for my family and all of our vehicles.
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Connie Langsner, 11/14/2025
Best garage around. -
Ronald Hein, 08/04/2025
If only people knew ! I'm in total shock ! It is good to know Joe, and the team out at Trockis. I did $18k worth of tree work for a company that has tow trucks on the north side of Pittsburgh , the deal was to trade car work for tree work, I got nothing but stickers and messed up trucks back! No contract of course, so I was so weighed down and defeated with 6 kids and a business on hold. So I took it to another mechanic in McKees Rocks, he was supposed to be a genius! This man was rude and charged me astronomical numbers for work he never did! and then decided he was not going to do the job no more leaving my truck even worse, telling me it was a BCM issue! I paid him $1100 for My truck to come back worse than what I gave it to him! By Luck, I was introduced to a man named Joe out at trockis . And I could not be more pleased! He kept me updated through every bit of the procedure. He found multiple things that no one else could find. He did by far, more work on my truck than any of the other mechanics. But the biggest catcher is he actually fixed it. I felt so comfortable during every step of the procedure. And not once did he play any shifting games with me he informed me of the rates and was honest to his word. And honors his work! I was beginning to believe that all mechanics were scumbags Until I met them. The weight that has been lifted off my chest is immense. the fact that I can take care of my family again and get back on my feet is a gratitude I cannot express to that team out there. A problem that no one else could find or fix this man had fixed in a few days And there were multiple problems! And I must say I'm very pleased with the price! Super easy to deal with, super comfortable to talk to, and the work is pristine. I feel like I'm driving a new truck. I want to thank you guys very much out there. And for now on my Vehicles will never see another mechanic! My only issue is that I wish they where closer to me! But that's really not an issue at all because for that type of service they provide, I will make my way there! I'm almost afraid to leave this review because I don't want my Gem to get too shiny! Lol. If you want it done and you want it done right Leave it at trockis for a night ! Thank you so much guys . As I said, there are no words that can express my gratitude with this company and how professional they were. And how they were the only ones to find a problem that no one else could find! And fix it !
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Sheri Belschner, 07/21/2025
Staff is very friendly. Great hometown feel. Prices are very reasonable too. -
Blue Garren, 07/11/2025
Old School service you don't find it today and they use best modern equipment.
Call us for service: 724-265-5180
